To Our Valued Customers,

We consider all our clients and neighbors, an important part of the Lighthouse Insurance family. In light of the current coronavirus (COVID-19) situation, the health, safety, and well-being of you and our employees continues to be our top priority.

Our team has been and will continue to closely monitor the outbreak, as well as adhere to the recommendations and guidelines set forth by the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), and Massachusetts’ Governor Charlie Baker.

As a result, beginning Thursday, March 19, 2020, our South Boston location will be temporarily closed until further notice and our team will be working remotely.

So, what does that mean for you and your personal and business insurance needs?

Customer service representatives are available to assist you over the phone or via email during our normal business hours of 9:00 AM – 5:00 PM. For services that can’t be managed over the phone or through our website, our team is available by appointment only. To schedule an appointment, please give us a call at (617) 464-3777.

Additionally, our company website offers a variety of self-service options that you may like to take advantage of during this time, including the ability to:

• File a claim or make a payment directly to your insurance carrier
• Request a Certificate of Insurance
• Access relevant insurance and city-related links and information via our Helpful Links page

If you are looking for an insurance quote, to bind coverage, make a change to your current insurance policies, or ask a question, please give our friendly team a call at (617) 464-3777 or email us at sales@lighthouseins.net.

To help keep our team focused on addressing the needs of customers directly impacted by this outbreak, we kindly ask you to please leverage the self-service resources listed above whenever possible.

On behalf of the entire Lighthouse team, we hope that you and your loved ones remain healthy, safe, and educated during this unprecedented time.

Sincerely,

Brian Boucher

President

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COVID-19 Resources

There is a lot of information circulating about COVID-19 online and in the news. Our team has compiled a list of reputable resources that we have found to be extremely informative during this time. 

State of Massachusetts

• COVID-19 Resource Center

Centers for Disease Control (CDC):

• Preventing COVID-19 Spread in Communities
• Protect Yourself and Your Family
• Travel Information

World Health Organization (WHO):

• Q&A on coronaviruses (COVID-19)

Johns Hopkins COVID-19:

• Public Health Map